This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some Specific Facebook Video Are not playing in Mozillla firefox latest version

more options

Hi Dear,

i am facing a problem with mozilla Firefox. Some Specific facebook video are not playing in mozilla firefox latest version 59.0.2.i

have enabled automatic video playing in my facebook newsfeed.some videos are playing, and some specific video are not

playing .you are guys now tell me my internet speed is slow.but my internet speed is not slow its very fast .when faced this problem

i have also checked google chrome for further ensure of my problem.in google chrome there is no problem which i have faced in

mozilla firefox.all the video in any quality playing with no latency.i have also checked waterfox.same thing happen again ,no

problem there. now i am giving you those kind of video link which are not playing with mozilla firefox 59.0.2 in my Laptop.

1):- https://www.facebook.com/bkashlimited/videos/1697459576997250/

2):- https://www.facebook.com/oppobangladesh/videos/833267220199106/

i have included the link of those kind of video snapshot which i have facing problem in paying. and also i have attached those kind o

of video snapshot which are now easily playing in my newsfeed.

Thanks

Hi Dear, i am facing a problem with mozilla Firefox. Some Specific facebook video are not playing in mozilla firefox latest version 59.0.2.i have enabled automatic video playing in my facebook newsfeed.some videos are playing, and some specific video are not playing .you are guys now tell me my internet speed is slow.but my internet speed is not slow its very fast .when faced this problem i have also checked google chrome for further ensure of my problem.in google chrome there is no problem which i have faced in mozilla firefox.all the video in any quality playing with no latency.i have also checked waterfox.same thing happen again ,no problem there. now i am giving you those kind of video link which are not playing with mozilla firefox 59.0.2 in my Laptop. 1):- https://www.facebook.com/bkashlimited/videos/1697459576997250/ 2):- https://www.facebook.com/oppobangladesh/videos/833267220199106/ i have included the link of those kind of video snapshot which i have facing problem in paying. and also i have attached those kind o of video snapshot which are now easily playing in my newsfeed. Thanks

All Replies (4)

more options

Here is those snapshot

more options

here is another snapshot

more options
more options

No.the problem is not solved.i have tried those method.didn't work.youtube and simple HTML5 video playing smoothly.But there are some video on facebook,if i want to watch this i have to click on play button then facebook will redirect me to another facebook page ,,then it should be play.But this place i am facing problem.the video is not playing. i have tried this in my friends desktop.there is all quite fine.no problem there.but i am facing this problem in my laptop.i am using Windows 10 fall creator version 1709.and my mozilla firefox is updated to the latest version.