This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Audio level low

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by Shadow110

more options

When I watch Youtube through Firefox (using 64 bit Quantum V60.0.1) (using Windows 10) the volume, although set to 100% is so low I can't hear it properly.

When I watch Youtube through Microsoft Edge the volume is very loud (for the same Windows volume setting).

I didn't used to have this problem prior to the update to Firefox Quantum.

Am I the only one having this problem and if not is there an update planned to correct this?

Thanks

When I watch Youtube through Firefox (using 64 bit Quantum V60.0.1) (using Windows 10) the volume, although set to 100% is so low I can't hear it properly. When I watch Youtube through Microsoft Edge the volume is very loud (for the same Windows volume setting). I didn't used to have this problem prior to the update to Firefox Quantum. Am I the only one having this problem and if not is there an update planned to correct this? Thanks

Modified by Richard49

All Replies (2)

more options

Hi, please see if this works for you : https://www.tekrevue.com/tip/windows-reducing-system-volume/

Please let us know if this solved your issue or if need further assistance.

more options

Please update by going to 3 Bar Menu --> Help --> About as it shows you running ver 60 when current version is 60.0.1