This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I get Thunderbird to mark ALL new emails as unread?

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by ynot_cam

ynot_cam
ynot_cam
more options

I changed my email a couple of months ago, and set my new email address as the default. I deleted the old email address settings. I have a second email address set up for my wife; again this changed at the same time as mine, and I also deleted the old email settings. Since the change, new mail coming into our inboxes is only occasionally marked as unread, mostly it is marked as read. We normally have the viewing pane toggled off. How can I get things working the way they used to, where emails only get marked as read when I open them or use F8 for the viewing pane?

I changed my email a couple of months ago, and set my new email address as the default. I deleted the old email address settings. I have a second email address set up for my wife; again this changed at the same time as mine, and I also deleted the old email settings. Since the change, new mail coming into our inboxes is only occasionally marked as unread, mostly it is marked as read. We normally have the viewing pane toggled off. How can I get things working the way they used to, where emails only get marked as read when I open them or use F8 for the viewing pane?

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re: I deleted the old email address settings. just to be clear on what you did.... Do you mean you deleted the mail account from Thunderbird? OR Do you mean you modified the settings of the original mail account?

Did you keep the original email address, but it now has differnt server settings? Did you create a new mail account for the new email?

re: new email - What type of mail account are you talking about POP or IMAP? If Imap, do you view any of those emails via another computer or via webmail using a browser or via a phone? If yes, they would have been set as read on the server when you opened them. Imap accounts folders are synchronised to show same as server.

Do you have the following settings in Options? 'Menu icon' > 'Options' > 'Options' > 'Display' > 'Advanced' tab Select 'Automatically on display' Select 'Immediately on display' This will mark as read any new unread email you open to read. click on OK

ynot_cam
ynot_cam Question owner
more options

I deleted the old email account completely from Thunderbird. The old email account no longer exists. The new email is IMAP, and I can also view it using Gmail on my phone. However, new emails are coming in to my Thunderbird Inbox marked as read even before I open Gmail on my phone, let alone look at individual emails there. In Gmail, in my Inbox they are marked as unread until I open them, even after I view them in Thunderbird. I'm using Thunderbird 52.9.1 (32-bit) if that's any help.