This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

not recieving email on cox account

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Toad-Hall

more options

I have been recieving emails on thunderbird from my cox.net account but all of a sudden am not getting emails.. My IMAP is correct as are my other settings. i keep getting crash allerts saying Mozilla and Thunderbird have crashed.

I have been recieving emails on thunderbird from my cox.net account but all of a sudden am not getting emails.. My IMAP is correct as are my other settings. i keep getting crash allerts saying Mozilla and Thunderbird have crashed.

All Replies (1)

more options

In Thunderbird

  • 'Help' > 'Troubleshooting Information'
  • Do Not select to include account names
  • click on 'Copy text to clipboard' button
  • In this forum question, right click on a 'Post a reply' text box and select 'Paste'
  • you can edit/Remove all info on fonts and printers' but do not edit anything else.