Mycomputer has been locked down twice in two days What should I do
The first time the lockdown occured, I was on pinterest. The second time I was on Facebook. The screen was covered with red letters and a voice with a Brittish accent said to call a number because a porn site had tried to gain access and my financial accounts were at risk. I shut the computerdown. What should I do?
All Replies (4)
Please use more than 1 scanner as each uses diff tech :
Save your Report and google each before deleting anything as do not want to delete something you need, If need help :
Uninstall any Bittorrent apps, uninstall cracked programs and delete cracks then Post in only 1 forum, then wait. Please let us know if this solved your issue or if need further assistance.
. Whenever you get a message / popup like that;
DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !
Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.
You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery
Help us safeguard Mozilla’s trademarks by reporting misuse {web link}
A way out of a trap page is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.
There are a few common patterns to these annoying "tech support scam" pages, and these are some techniques for closing them without having to take drastic measures.
The "key" (ha ha) is the keyboard shortcut for closing the current tab, which is Ctrl+w (or on Mac, Cmd+w). Try it after each action to see whether it is available yet.
(1) Large alert dialog (lots of text)
If you cancel this dialog, it may reappear. After two or three appearances, Firefox should add a checkbox at the bottom of the dialog to stop the site from showing more alerts. Check that box and click OK to block further dialogs.
(2) Authentication dialog (asks for username and password)
If you cancel this dialog, the page may reload and immediately show it again. Pressing the Esc key numerous times in a row can cancel the reload as well as the dialog.
(3) Reacting to mouse movement
Some pages have a script that detects when you are moving the mouse pointer up toward the tab bar and takes action to show another dialog to moves to full screen view to hide the toolbar area. On these pages, the keyboard shortcut is essential.
Hopefully this will let you close problem pages without having to "kill" Firefox in the Windows Task Manager. (I don't recommend using that method because the tab will come back during automatic crash recovery anyway.)
Often these scam pages are promoted through ad networks. As a defensive measure, you could consider using an add-on that is effective at blocking ads, such as:
https://addons.mozilla.org/firefox/addon/ublock-origin/
As with any content blocker, this will cause problems on some sites, so keep an eye on its toolbar button in case you need to make an exception to get a page to load properly.