We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot save files to network devices servers or SMB shares in Ubuntu 16.04

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by WestEnd

more options

When I try to save a download or web page to a network device or any location that is not on the local hard drive, the locations that I see outside of the hard drive in the Files program do not appear below the Other section in the save dialog. This instance of Ubuntu 16.04 is in a Virtualbox VM if that matters. Other programs such as the Document Viewer do allow saves to network devices.

This is the current version of Firefox for this OS, Quantum 62.0.

When I try to save a download or web page to a network device or any location that is not on the local hard drive, the locations that I see outside of the hard drive in the Files program do not appear below the Other section in the save dialog. This instance of Ubuntu 16.04 is in a Virtualbox VM if that matters. Other programs such as the Document Viewer do allow saves to network devices. This is the current version of Firefox for this OS, Quantum 62.0.

All Replies (3)

more options

Are you sure you set permission to save to those locations from the browser.

more options

Why would I need to do that? If so, how would I do that? I have not found any hint that I might have to set a permission somewhere. I have searched through the settings and preferences without finding anything that looks like it may be preventing any external locations from appearing on the various file open or file save dialogs.

On a nearby Windows machine the network locations on this LAN that appear in the Windows file browser also appear in the Firefox 62.0.2 file open and file save dialogs.

Modified by LoneRanger1012

more options

For those permission you need to ask at Ubuntu forum about permission since that O/S controlled where it write and access what drives and folders. And different O/S doesn't always do what each other does.