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Unable to delete empty folders in Trash

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by JennyFree

JennyFree
JennyFree
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Thunderbird 52.9.1 iMac macOS Sierra, Version 10.12.6

I can empty the Trash of emails, but not the empty folders within the Trash.

Thunderbird 52.9.1 iMac macOS Sierra, Version 10.12.6 I can empty the Trash of emails, but not the empty folders within the Trash.
Attached screenshots

Chosen solution

Today I looked and the folders were gone. I did nothing. I have no explanation. Maybe it is a server thing as stated by Matt. THANKS to those on Mozilla Support!

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All Replies (4)

christ1
christ1
  • Top 25 Contributor
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I can empty the Trash of emails

What exactly are you doing?

JennyFree
JennyFree Question owner
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The emails themselves will empty. If you look at my attached photos, the empty folders that I am done using and are empty, won’t delete, and won’t go away. There’s no content inside the folders.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Just my guess, but those look like server side folders that the server might not be prepared to function without. (deleted message and send messages)

JennyFree
JennyFree Question owner
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Chosen Solution

Today I looked and the folders were gone. I did nothing. I have no explanation. Maybe it is a server thing as stated by Matt. THANKS to those on Mozilla Support!