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I changed my Thunderbird password on one computer but can't get mail on my main comp. because the "NEXT" link on the "Enter Credentials" window is dead.

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  • Last reply by christ1

stephenrh
stephenrh
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I changed my Thunderbird password on one comp. and can't get mail on my main computer because the "NEXT" link on the "Enter Credentials" window is dead. I did find instructions to delete current passwords from Thunderbird through: Tools > Options > Security > Saved Passwords > Remove Al. But after rebooting and starting Thunderbird, it still opens the "Enter Credentials" window that is lifeless and will not react to selecting "Next" Note: the passwords are no longer in the "Saved Passwords" box.

As a close-to-last-resort, I simply updated Thunderbird and it now works just fine.

I changed my Thunderbird password on one comp. and can't get mail on my main computer because the "NEXT" link on the "Enter Credentials" window is dead. I did find instructions to delete current passwords from Thunderbird through: Tools > Options > Security > Saved Passwords > Remove Al. But after rebooting and starting Thunderbird, it still opens the "Enter Credentials" window that is lifeless and will not react to selecting "Next" Note: the passwords are no longer in the "Saved Passwords" box. As a close-to-last-resort, I simply updated Thunderbird and it now works just fine.

Modified by stephenrh

Chosen solution

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

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christ1
christ1
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What version of Thunderbird?

stephenrh
stephenrh Question owner
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I'm sure you would have suggested updating my TBird which is what I have done as a last (WHAT-THE-HELL) resort. And that did the trick. The new version allowed the password to be changed through the TBird options. Thanks; your anticipated suggestion worked.

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.