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I show two Vertions of Firefox installed

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by WestEnd

GlennT
GlennT
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I show both 66.0.4 the latest 64bit version, which my computer is 64 bit.

I also show 66.0.3 which is a 32 bit version that I don't want on this computer. How do I get rid of the one, and stop it from reloading or updating and keep the 64 bit version only. It seems that I've had nothing but trouble with Firefox the last week or so. First you just out of the blue disabled some of my extensions.Without warning. No thanks to you I got them back. And was ready to stop using Firefox after being with you for over 20 years.

Then trying to log in to this page, I kept getting and error saying that both the username and password are case sensitive. I figured that out also but not without some intense web searching.

I show both 66.0.4 the latest 64bit version, which my computer is 64 bit. I also show 66.0.3 which is a 32 bit version that I don't want on this computer. How do I get rid of the one, and stop it from reloading or updating and keep the 64 bit version only. It seems that I've had nothing but trouble with Firefox the last week or so. First you just out of the blue disabled some of my extensions.Without warning. No thanks to you I got them back. And was ready to stop using Firefox after being with you for over 20 years. Then trying to log in to this page, I kept getting and error saying that both the username and password are case sensitive. I figured that out also but not without some intense web searching.

All Replies (1)

WestEnd
WestEnd
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This is what will happen when two different bit version are installed. If the 64bit was the Auto updated that means it was updated based on your O/S bit version so a 64bit will get a 64bit Browser install. If you want to keep your 32bit your going to have to uninstall the 64bit Browser and go to the Mozilla download site and download the 32bit version.

https://www.mozilla.org/en-US/firefox/all/

As to the addon problem this was something Mozilla did and if you update to 66.0.4 that should fix the addon issues. To the login that could be keyboard problem as well causing it. If you hadn't changed the login then you should check for keyboard problems unless your typing the wrong login.

Modified by WestEnd