This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have samsung Galaxy J7pro, with android 9 installed.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Paul

more options

I have samsung Galaxy J7pro, with android 9 installed. Firefox version is 38 for android.

Whenever i start firefox.. it crashes. Can someone please help me.

I use this version because it play .html file which is useful for my studies.

Any fix for this.. using old version of firefox on android 9 ?

I have samsung Galaxy J7pro, with android 9 installed. Firefox version is 38 for android. Whenever i start firefox.. it crashes. Can someone please help me. I use this version because it play .html file which is useful for my studies. Any fix for this.. using old version of firefox on android 9 ?

All Replies (1)

more options

Hi

I would strongly recomend that you update your copy of Firefox for Android using the Google Play Store so that you have the latest security and stability fixes.