Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Dictionaries disappear when undertaking a spell check. v52.3.0 32 bit

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by post8

post8
post8
more options

I install Thunderbird. I write an email. I undertake spell check. I sent the email. All good.

I write a new email, I undertake a spell check. No dictionaries appear. Nothing!

The only way the dictionaries and spell check can occur is to reinstall Thunderbird. After the first email, again the spell check fails

See below..

I install Thunderbird. I write an email. I undertake spell check. I sent the email. All good. I write a new email, I undertake a spell check. No dictionaries appear. Nothing! The only way the dictionaries and spell check can occur is to reinstall Thunderbird. After the first email, again the spell check fails See below..
Attached screenshots

Chosen solution

Resolved.

When downloading Thunderbird again, the icon from the bottom status bar has to be removed. For some reason the old installation is not removed and is still installed. If I click it v52 loads. Weird! If I click from the desktop v60 loads.

Once the icon is removed the it can be dragged back from the desktop.

I would have though installing the new version would remove the old. Apparently not.

Now the spell check works.

Read this answer in context 👍 0

All Replies (2)

post8
post8 Question owner
more options

Ah.... Thunderbird 60 installs. When I close, version 52 loads. This must be this issue.

post8
post8 Question owner
more options

Chosen Solution

Resolved.

When downloading Thunderbird again, the icon from the bottom status bar has to be removed. For some reason the old installation is not removed and is still installed. If I click it v52 loads. Weird! If I click from the desktop v60 loads.

Once the icon is removed the it can be dragged back from the desktop.

I would have though installing the new version would remove the old. Apparently not.

Now the spell check works.