We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

change Sync email account

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by McCoy

federico3
federico3
more options

Hi,

I have my account locked because i don't receive the verification email and it has been refused. I need to change the email of the account (i can access but i can't confirm the account).

Hi, I have my account locked because i don't receive the verification email and it has been refused. I need to change the email of the account (i can access but i can't confirm the account).

Chosen solution

Hello federico3,

This must be very frustrating ....

Would you please take a look at this article and scroll down to the section :

You have received a message that your account has been locked

Read this answer in context 👍 0

All Replies (2)

federico3
federico3 Question owner
more options

Error:


Lo sentimos. Bloqueamos tu cuenta.

El correo electrónico de confirmación que enviamos a ***@***.pw rebotó y bloqueamos tu cuenta para proteger tus datos de Firefox.

Si esta es una dirección de correo electronico válida, avisanos y podemos ayudarte a desbloquear tu cuenta.

McCoy
McCoy
more options

Chosen Solution

Hello federico3,

This must be very frustrating ....

Would you please take a look at this article and scroll down to the section :

You have received a message that your account has been locked