This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Printing crashes Firefox in Windows update KB4524147 (but Microsoft Edge is OK!)

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by kgrant3

kgrant3
kgrant3
more options

Since Windows 10 Update KB4524147, printing from either Firefox or Chrome instantly crashes the browser, but Microsoft Edge (and MS Word) print OK. Haven't tried other apps yet.

Since Windows 10 Update KB4524147, printing from either Firefox or Chrome instantly crashes the browser, but Microsoft Edge (and MS Word) print OK. Haven't tried other apps yet.

Chosen solution

hi, microsoft has fixed this with a followup patch - make sure your system is fully updated: https://support.microsoft.com/help/4517389

Read this answer in context 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi, microsoft has fixed this with a followup patch - make sure your system is fully updated: https://support.microsoft.com/help/4517389

kgrant3
kgrant3 Question owner
more options

Perfect! Thank you! (But wondering why the update didn't happen automatically, as my computer is set for . . . )