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Lost My saved passwords how to retieve it back

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  • Last reply by FredMcD

Suman_Fire
Suman_Fire
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I have formatted my laptop and reinstall Mozilla and logged in with new password as i forgot the old one. when i logged in i don't see my saved logins and password.

I have formatted my laptop and reinstall Mozilla and logged in with new password as i forgot the old one. when i logged in i don't see my saved logins and password.

All Replies (1)

FredMcD
FredMcD
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If you are talking about sync;

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address