Hello,

You can follow these few steps to restore open email windows in Outlook after a crash

• Download Yodot Outlook PST Repair utility on your system and install the tool by logging in as local administrator

• As soon as the application gets installed, launch the program by using shortcut icon and follow the onscreen procedure

• Click on ‘Open PST File’ if you already known the location of the PST file

• Else, click on ‘Find PST File’ option to browse the PST file automatically

• Use ‘Select Outlook Profile’ to choose particular profile out of multiple profiles

• Browse for the destination path to store the repaired PST file and click on ‘Repair’ option to start repair process

• After completion of repair process, you will be able to view recovered emails and other attributes such as contacts, notes, journals, tasks, etc. from repaired PST file.

Hope these steps will help you out, Thank you

hello dr...

(1) From inside Firefox, open your current Firefox settings (AKA Firefox profile) folder using either

   "3-bar" menu button > "?" Help > Troubleshooting Information
   (menu bar) Help > Troubleshooting Information
   type or paste about:support in the address bar and press Enter 

In the first table on the page, click the "Open Folder" button. This should launch a Windows Explorer window listing the various files and folders in your profile.

(2) Leaving that window open, switch back to Firefox and Exit, either:

   "3-bar" menu button > "power" button Exit
   (menu bar) File > Exit 

Pause while Firefox finishes its cleanup. A file named sessionstore.jsonlz4 should appear in the folder.

(3) Once Firefox has stopped updating things, while viewing the main level of the profile folder, right-click > Rename sessionstore.jsonlz4 to sessionstoreOLD.jsonlz4

If you see an older sessionstore.js or sessionstore.bak file, move it somewhere else or delete it.

(4) Copy in the other file you want to restore, and rename it with the name appropriate for its format:

   Compressed file such as recovery.baklz4 => sessionstore.jsonlz4
   Uncompressed file such as recovery.js => sessionstore.js 

(5) Start Firefox and it should read the swapped in sessionstore file and restore whatever was in the substitute file; if you do not have Firefox set to restore your previous windows and tabs automatically, use History > Restore Previous Session

Dinushi Dhananjani said

hello dr... (1) From inside Firefox, open your current Firefox settings (AKA Firefox profile) folder using either "3-bar" menu button > "?" Help > Troubleshooting Information (menu bar) Help > Troubleshooting Information type or paste about:support in the address bar and press Enter In the first table on the page, click the "Open Folder" button. This should launch a Windows Explorer window listing the various files and folders in your profile. (2) Leaving that window open, switch back to Firefox and Exit, either: "3-bar" menu button > "power" button Exit (menu bar) File > Exit Pause while Firefox finishes its cleanup. A file named sessionstore.jsonlz4 should appear in the folder. (3) Once Firefox has stopped updating things, while viewing the main level of the profile folder, right-click > Rename sessionstore.jsonlz4 to sessionstoreOLD.jsonlz4 If you see an older sessionstore.js or sessionstore.bak file, move it somewhere else or delete it. (4) Copy in the other file you want to restore, and rename it with the name appropriate for its format: Compressed file such as recovery.baklz4 => sessionstore.jsonlz4 Uncompressed file such as recovery.js => sessionstore.js (5) Start Firefox and it should read the swapped in sessionstore file and restore whatever was in the substitute file; if you do not have Firefox set to restore your previous windows and tabs automatically, use History > Restore Previous Session

THAT'S THE ONE! I don't know why the other person was talking about Outlook. That's just where I lost my previous sessions from. I did have to go into another folder to find the file from the actual previous session and copied it into the folder opened. It worked when I renamed it to that file.

I think I had it setup to open previous sessions, but now I can't remember where that setting is. Must've been an update that reset it. Can you point me in that direction, and OMG, THANK YOU!

Oh, both were you, Dinushi! LOL ... my bad