This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to send emails with attachments in Thunderbird for Mac

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Matt

rlandres
rlandres
more options

Suddenly, I've been unable to open and view .jpeg files I attach to outgoing emails. I can view .jpeg pics when opened from the desktop, but the same picture when attached to an email, will not open. Instead, I get a new generic "page" icon on the desktop which has a string of undecipherable numbers and letter followed by the designation ".jpg.part"; this icon does nothing when I click on it. Can anyone help me understand what's happening and how it can be remedied?

Suddenly, I've been unable to open and view .jpeg files I attach to outgoing emails. I can view .jpeg pics when opened from the desktop, but the same picture when attached to an email, will not open. Instead, I get a new generic "page" icon on the desktop which has a string of undecipherable numbers and letter followed by the designation ".jpg.part"; this icon does nothing when I click on it. Can anyone help me understand what's happening and how it can be remedied?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

do you have an anti virus product or anything else scanning on the connection for threats?