This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after the last update, junk mail is coming into my inbox

  • 2 replies
  • 3 have this problem
  • 13 views
  • Last reply by Aussiemim

more options

Junk mail always went into the junk mail folder but after the last Firefox update, it is showing up in my inbox - how can I stop this?

Junk mail always went into the junk mail folder but after the last Firefox update, it is showing up in my inbox - how can I stop this?

All Replies (2)

more options

Aussiemim said

Junk mail always went into the junk mail folder but after the last Firefox update, it is showing up in my inbox - how can I stop this?

Hello Aussiemim,

Firefox is a browser and doesn't "do" email - that this started to happen after the latest Firefox update, could be a coincidence.

You could contact your email provider - see :

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

In case you are using Thunderbird; I found this article :

https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

more options

Thank you for answering so quickly, I will try your suggestion.