This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

e-mail is not downloading onto Mozilla Thunderbird

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

more options

My e-mail stopped downloading onto Mozilla Thunderbird yesterday, around mid day. I can see the e-mails on the webmail for fairpoint.net also known as Consolidated Communications. The tech support for fairpoint made sure I had the correct configuration information, and it is set up correctly as a POP server. Thoughts? I want my Mozilla Thunderbird e-mail access back.

Thanks,

Eva Schectman

My e-mail stopped downloading onto Mozilla Thunderbird yesterday, around mid day. I can see the e-mails on the webmail for fairpoint.net also known as Consolidated Communications. The tech support for fairpoint made sure I had the correct configuration information, and it is set up correctly as a POP server. Thoughts? I want my Mozilla Thunderbird e-mail access back. Thanks, Eva Schectman

Chosen solution

See this topic: https://support.mozilla.org/en-US/questions/1158670

Also, empty Trash and Spam/Junk/Bulk folders in webmail.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

See this topic: https://support.mozilla.org/en-US/questions/1158670

Also, empty Trash and Spam/Junk/Bulk folders in webmail.