Firefox crashing
Hi, my Firefox started crashing regularly the past few days, to the point where it started crashing immediately upon opening. I uninstalled and reinstalled, which did not fix the problem. I then tried staring Firefox in safe mode, which did not fix it either. Any ideas on how to solve this? Here are some of the crash report codes I received:
bp-fbda3586-33a3-4387-bd50-5487b0200627 6/27/2020 2:39 PM bp-39f24fb2-78a9-4fc3-ad59-946e90200627 6/27/2020 2:39 PM bp-45c3e242-4f71-4680-afbc-464e70200627 6/27/2020 2:39 PM bp-e3d6933b-9e89-429c-b8c8-1a9290200627 6/27/2020 2:39 PM bp-bfaafaa6-2ee4-4e9e-9a28-613ab0200627 6/27/2020 2:39 PM bp-0ce37abf-5b38-47b9-bef7-8841b0200627 6/27/2020 2:39 PM bp-f0d5b215-3310-4bc2-81e3-03e090200627 6/27/2020 2:39 PM bp-0936f604-364e-433f-9ecd-7fbc70200627 6/27/2020 2:39 PM bp-c04adac8-caee-4e90-8060-e9c340200627 6/27/2020 2:39 PM bp-3a28bfcf-19df-48ea-b3e5-93ad70200627 6/27/2020 2:39 PM bp-0da07899-58cc-4a8b-a92b-7737b0200627 6/27/2020 2:39 PM bp-77bd7b4c-584f-4f42-a3af-7b6d00200627 6/27/2020 1:52 PM bp-bbcb1e69-aa2b-44ee-8a6d-b55770200626 6/26/2020 1:40 PM bp-d144c8a6-328d-4084-beed-997d10200626 6/26/2020 12:08 PM bp-5ba8e59e-d572-41a5-8cd0-5fc540200623 6/22/2020 9:27 PM
Thank you, Matt
Modified by cor-el
All Replies (3)
hello manserm,
- Fix 1: Update Firefox. Making sure Firefox on your computer is up to date can be your first step to troubleshoot the Firefox crashing problem.
- Fix 2: Clear Firefox cache. ...
- Fix 3: Update your drivers. ...
- Fix 4: ...
- Fix 5: Update Windows. ...
- Fix 6: Check for viruses. ...
- Fix 7: Reinstall Firefox.
* Update Firefox
- Click the menu, ≡ button , click. Help and select About Firefox.
- The About Mozilla Firefox Firefox window opens. Firefox will check for updates and download them automatically.
- When the download is complete, click Restart to update Firefox.
* Clear Firefox cache.
- Click the menu, ≡ button , click. Help and select Options.
- Select the Privacy & Security panel and go to the Cookies and Site Data section.
- Click the Clear Data… button. The Clear Data dialog will appear. ...
- Click Clear
Disable Firefox add-ons.
- Open Internet Explorer, select the Tools button , and then select Manage add-ons.
- Under Show, select All add-ons and then select the add-on you want to turn off.
- Select Disable, and then Close.
i hope resloved your problem then reply back to me,
Thank you!
Modified by ARMAN KHAN
Many of the crash reports look to be memory (or lack of) issues.
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up
https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down
MemTest LAST UPDATED : 27/09/2013
Could you please run a tool from http://memtest.org/
in order to check the integrity of your RAM?
You will need a thumb or disk drive to install it on.
Do you let Windows handle the page file or did you set a fixed size ?
If you use a fixed size for the page file then try the former and let Windows handle the page file.
Are you running the profiler when this happens ?
You can try to decrease the profiler's buffer size.
- Bug 1612799 - Crash in [@ OOM | large | mozalloc_abort | mozalloc_handle_oom | moz_xmalloc | ChunkedJSONWriteFunc::AllocChunk]