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password reset

  • 3 replies
  • 1 has this problem
  • 13 views
  • Last reply by Paul

pineaire
pineaire
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Trying to reset the Firefox master password on a tablet running Andriod version g, the "file not found" message comes up for <chrome://pippki/content/resetpassword.xhtml>. Is there another way of resetting the master password?

Trying to reset the Firefox master password on a tablet running Andriod version g, the "file not found" message comes up for <chrome://pippki/content/resetpassword.xhtml>. Is there another way of resetting the master password?

All Replies (3)

Paul
Paul
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Hi

I recommend that you follow this guide that will help you to reset your master password:

https://support.mozilla.org/en-US/kb/using-master-password-firefox-android

pineaire
pineaire Question owner
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I have tried using the procedure outlined for forgotten password without success. I outlined the response received in the original post.

Paul
Paul
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Hi

The process you are following is for the desktop copy of Firefox. In my post above is a guide to the process for Firefox for Android.