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Thunderbird does not accept old profile, archives, data...

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

marc.kerger
marc.kerger
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HI I just had a crash and I am trying to recover my emails and account settings. This always worked just fine, just copy the whole folder with all files etc into the appdata/ roaming/... folder. this time however thunderbird just ignores all, no setting, no config, no mails no nothing is recovered. I uninstalled and reinstalled but nothing helps. what can I do?

thanks

HI I just had a crash and I am trying to recover my emails and account settings. This always worked just fine, just copy the whole folder with all files etc into the appdata/ roaming/... folder. this time however thunderbird just ignores all, no setting, no config, no mails no nothing is recovered. I uninstalled and reinstalled but nothing helps. what can I do? thanks

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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What OS do you use? What version of Thunderbird are you using?

Have you tried using the Profile Manager to allow you to select the profile ? See info here: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-thunderbird-profiles#w_start-the-profile-manager-when-thunderbird-is-closed

marc.kerger
marc.kerger Question owner
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HI I use Windows 10 64 bit v1909 I tried Thunderbird 78, uninstalled and installed 68.0, now I run 68.11.0 64 bit. Yes I tried the manager. It says I am using the right profile name ( the one I copied) but none of the mails or settings are being used or shown.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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There was a weird bug that could be effecting you. Please try rebuilding the global database: https://support.mozilla.org/en-US/kb/rebuilding-global-database