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Thunderbird crashing when printing an email

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I'm not sure if the updated screwed up printing. When we try to print an email, thunderbird crashes with an error. I have attached it here.

I also have the crash dump report: https://crash-stats.mozilla.org/report/index/756d6c79-1710-4431-9032-7f8500200925

I'm not sure if the updated screwed up printing. When we try to print an email, thunderbird crashes with an error. I have attached it here. I also have the crash dump report: https://crash-stats.mozilla.org/report/index/756d6c79-1710-4431-9032-7f8500200925
Attached screenshots

Chosen solution

Why are you running the beta version instead of the stable release version?

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All Replies (6)

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Chosen Solution

Why are you running the beta version instead of the stable release version?

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I think most of our computers automatically updated to the beta version. Is there a way to disable that? I'll revert one of the problem PCs to the current stable version and report back. Thanks, Stans.

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Hello there Ssantos We have read your message We try to help you.


https://support.mozilla.org/en-US/kb/thunderbird-crashes


Take one of us 78.0 version English edition. https://www.thunderbird.net/en-US/thunderbird/all/



Greetings Firefox Volunteer

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Thank you for both your answers. Reverting to 78.3 fixed the issue. Is there a way to opt out from automatically installing beta updates on our PCs?

Thanks

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You need not do anything because beta is not an update for the stable release. No stable release is getting updated to beta, so this must have happened due to user error.

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Thank you for using Thunderbird.


If you have got more questions Please send us a message.

https://support.mozilla.org/en-US/kb/thunderbird-beta


Greetings Firefox Volunteer.

Modified by День сумо