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Browser & JavaScript

  • 3 replies
  • 1 has this problem
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  • Last reply by cor-el

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A form I need to use requires that javascript be enabled. Yes, it's a US government form. I use Firefox 81.0.2 I will likely need to have step-by-step directions. Thanks.

A form I need to use requires that javascript be enabled. Yes, it's a US government form. I use Firefox 81.0.2 I will likely need to have step-by-step directions. Thanks.

All Replies (3)

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Firefox has javascript "enabled" by default. If you're using an updated version of Firefox with the default settings, any web page - including the goverment ones - should render properly.

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As a footnote to the above:

If the form is a PDF instead of a web page, you might need to use Adobe's Acrobat Reader instead of Firefox. The built-in PDF Viewer is a bit more basic.

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window