Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Search Messages Ctrl+Shft+F brings up a blank box..Need help

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Matt

ebanistas
ebanistas
more options

Need Help: With the new Thunderbird email version updated today I can't use the search function..just get a blank screen Search Messages Ctrl+Shft+F brings up a blank box..Need help

Need Help: With the new Thunderbird email version updated today I can't use the search function..just get a blank screen Search Messages Ctrl+Shft+F brings up a blank box..Need help
Attached screenshots

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Is it still blank in safe mode (hold Shift when launching TB)? If it looks OK in safe mode, try 'Reset toolbars and controls', 'Make changes & restart'.

http://kb.mozillazine.org/Safe_mode#Safe_Mode_options

ebanistas
ebanistas Question owner
more options

Thank you very much..That solved the problem...Mil Gracias

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

S what was the problem that caused the issue? AN addon?