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Captcha has stopped working

  • 4 replies
  • 1 has this problem
  • 16 views
  • Last reply by FredMcD

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A few days ago I found that Captcha was not working in Firefox on a Mac. I click on the relevant squares but get a new screen to work on. It just goes on and on and no matter how many screens I complete it won't let me through. It works fine on other browsers.

I hate Captcha and can't understand why webmasters can't use a better system to check that a viewer is a real person.

Is anyone else having this problem?

A few days ago I found that Captcha was not working in Firefox on a Mac. I click on the relevant squares but get a new screen to work on. It just goes on and on and no matter how many screens I complete it won't let me through. It works fine on other browsers. I hate Captcha and can't understand why webmasters can't use a better system to check that a viewer is a real person. Is anyone else having this problem?

Chosen solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Read this answer in context 👍 0

All Replies (4)

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Chosen Solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Many thanks for that. Disabling hardware acceleration seems to have fixed it, along with another problem I was having with Firefox. So I'll leave it turned off rather than update the graphics drivers. I don't want to update MacOS to a newer version as I have software that won't run correctly on it.

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Note that you won't be able to update to Firefox versions beyond Firefox 78. Users on MacOS 10.9, 10.10, and 10.11 have been moved to Firefox 78 ESR.

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Glad to help. Safe Surfing.