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Thunderbird will not download emails from the server

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  • Last reply by atErik

corgilegs58
corgilegs58
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I have two windows 10 desk top computers in independent networks and both will not download emails from the server using Thunderbird. They timeout. I have checked passwords and made sure they are updated but to no avail. I downloaded the Thunderbird program again and reinstalled over the top. I did not delete the program. Any advice would be appreciated.

I have two windows 10 desk top computers in independent networks and both will not download emails from the server using Thunderbird. They timeout. I have checked passwords and made sure they are updated but to no avail. I downloaded the Thunderbird program again and reinstalled over the top. I did not delete the program. Any advice would be appreciated.

Modified by Wayne Mery

All Replies (1)

atErik
atErik
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please disable AV/FW/SS software's "mail-protection" option. if your AV/FW/SS has sub-option to add EXCEPTION, then no need to disable "mail-protection" , you just have to add your IMAP/POP3, SMTP mail-servers there (in Exception List), more info here. please make sure to keep this option enabled in your AV/FW/SS : Scan all files on access.

ISP/MSP are upgrading recently, so you may need to use SMK (secure mail key) or OAuth2 (auth-method), more info here (At&T-Yahoo) , read it & you will get idea what other things you can try.

Modified by atErik