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Spam settings

  • 1 reply
  • 1 has this problem
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  • Last reply by sfhowes

tsher
tsher
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Certain emails are landing in my spam mail box. These are not spam. They are not marked as junk. How to I allow the spam filter to let them through?

Certain emails are landing in my spam mail box. These are not spam. They are not marked as junk. How to I allow the spam filter to let them through?

Chosen solution

Spam is a label applied by the mail provider (TB uses 'junk'). Access the account in webmail and whitelist or unblock the messages there, perhaps by adding the senders to webmail contacts.

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Spam is a label applied by the mail provider (TB uses 'junk'). Access the account in webmail and whitelist or unblock the messages there, perhaps by adding the senders to webmail contacts.