Plug-ins not showing up
Hello all~
The tally for the traffic counter plug-in for my website does not show up with Firefox, although it does show up on Safari. The header is there for it, Website Traffic Counter, but no tally.
Any ideas?
Drew
Chosen solution
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.
- https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track
All Replies (4)
Chosen Solution
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.
Cor-el, you're a genius. Thanks for the help. I restarted in Safe Mode, and the tally is right there! Now how shall I return to regular protection status without losing it? You have identified the problem for me. Now I'll fiddle around with it. Thanks very much. --Drew
Cor-el, when I come out of Safe Mode the tally disappears again. My Website Traffic Counter tally is being blocked, correct? How would I select it so that it is not blocked?
Drew
Is the shield icon at the left end of the location bar highlight purple indicating that Enhanced Tracking Protection is blocking content ?
If that is the case the click the shield and disable ETP.
Are you using content blocking extensions like I posted above ?
If that is the case then check their icons on the Navigation Toolbar about what is blocked and how to allow that tally.
See also the Web Console for possible messages about blocked content.
- "3-bar" menu button or Tools -> Web Developer
- https://developer.mozilla.org/en-US/docs/Tools/Web_Console