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Godaddy switched our email server to outlook office365 and we can't send mail any more

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by Matt

carole7
carole7
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Hi all, Godaddy switched our server yesterday and it is a nightmare. All of our people were using Thunderbird which we LOVE. However after much trying and trying we can RECEIVE mail, on one computer it is IMAP and on the others POP. But either way we cannot SEND mail. I get a variety of errors depending on the settings. Godaddy is no hope because they blame Thunderbird. Can anyone help? The alternative is using the website and we really really dont like it. Thank you so much, Carole

PS I have read some posts from like 4 years ago but havent found anything this recent. Hoping there have been some developments or a workaround.

Hi all, Godaddy switched our server yesterday and it is a nightmare. All of our people were using Thunderbird which we LOVE. However after much trying and trying we can RECEIVE mail, on one computer it is IMAP and on the others POP. But either way we cannot SEND mail. I get a variety of errors depending on the settings. Godaddy is no hope because they blame Thunderbird. Can anyone help? The alternative is using the website and we really really dont like it. Thank you so much, Carole PS I have read some posts from like 4 years ago but havent found anything this recent. Hoping there have been some developments or a workaround.

All Replies (4)

atErik
atErik
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you may have to use app key/password/pass.

please see this answer here & below links, use what is appropriate for your need/case: • https://support.mozilla.org/en-US/questions/1324151#answer-1388818 • Microsoft Hotmail/Outlook,etc related settings for TB.

atErik
atErik
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• https://stackoverflow.com/a/63255601/3553808 Access WebMail Type Of Email-WebSites From TB-WebBrowser-Tab, or, Configure TB to allow very specific OAuth2 based website-addresses in TB's Cookie-Exception list, etc, etc. (please upvote my Q+A both, inside the linked page, if its useful/helpful).

carole7
carole7 Question owner
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The first answer doesn't fix anything and the second one I just don't understand :( I think we are out of luck. Very sad. I LOVE Thunderbird. :(

Thanks anyway. Carole

Matt
Matt
  • Moderator
  • Top 10 Contributor
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does your arrangements with godaddy allow you to set the server name of smtp.office365.com

If so modify things to smtp.office365.com Port: 587 Encryption method: TLS or STARTTLS and authentication method to oAuth.... Note that the oAuth method will not appear until after the server name changes.