Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ebay.co.uk website opends wierdly and is vitually unusable.

  • 8 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

Recently when I open ebay.co.uk on my Windows 10 PC it opens in a wierd fshion and is virtually unusable(see attached image). The site opens normally on myWindows 10 laptop and on my Android phone. Any bright ideas?

Recently when I open ebay.co.uk on my Windows 10 PC it opens in a wierd fshion and is virtually unusable(see attached image). The site opens normally on myWindows 10 laptop and on my Android phone. Any bright ideas?
Attached screenshots

All Replies (8)

more options

Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; Ctrl+Shift+R (Mac=Command+Shift+R)

Try this several times.

more options

Also, some users have to turn off Enhanced Tracking Protection for eBay -- you can click the shield icon at the left end of the address bar to open a drop-down panel. That should tell you whether any content is being blocked in the page and you can allow it by clicking the slider switch at the top of the panel.

more options

@FredMcD and jscher2000.

Thanks for your help. I tried both methods with no effect. Windows then shut down telling me that an error had occurred. When Windows restarted, the eBay website worked perfectly.

more options

Well, that's one way to solve a problem.

more options

I spoke too soon. The situation has reverted to status quo ante.

more options

Even stranger; ebay.com works perfectly well. Ebay.co.uk works well on Microsoft Edge.

Modified by smcc42

more options

Ebay.com works perfectly on Firefox, and ebay.co.uk works well on Microsoft Edge.

more options

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.