This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mozilla Thunderbird не отображаются письма

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by sfhowes

Alex.spb
Alex.spb
more options

в глобальном поиске письмо отображается и находится, но при нажатии на него открывается новое окно и оно пустое, проблема в архиве сообщений, функция "починить папку" не помогла. в чем может быть причина?

в глобальном поиске письмо отображается и находится, но при нажатии на него открывается новое окно и оно пустое, проблема в архиве сообщений, функция "починить папку" не помогла. в чем может быть причина?

Chosen solution

Alex.spb said
the email is displayed and found in the global search, but clicking on it opens a new window and it's empty, the problem is in the message archive, the "fix folder" function didn't help. what could be the reason?

Try rebuilding the global database:

https://support.mozilla.org/en-US/kb/rebuilding-global-database

Does the message appear with Classic Search (Ctrl+Shift+F)?

Read this answer in context 👍 1

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

Alex.spb said
the email is displayed and found in the global search, but clicking on it opens a new window and it's empty, the problem is in the message archive, the "fix folder" function didn't help. what could be the reason?

Try rebuilding the global database:

https://support.mozilla.org/en-US/kb/rebuilding-global-database

Does the message appear with Classic Search (Ctrl+Shift+F)?