This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

need to install firefox after shutdown

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

PC
PC
more options

firefox installed x2 after many years of use. have macOS...does not open after turning off Mac - this happened after a blackout but Mac was off at the time...my power backup did scream at me during the night so turned it off.

firefox installed x2 after many years of use. have macOS...does not open after turning off Mac - this happened after a blackout but Mac was off at the time...my power backup did scream at me during the night so turned it off.

All Replies (1)

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?