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email issues

  • 1 reply
  • 1 has this problem
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  • Last reply by Paul

lilliamarai
lilliamarai
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I can get into my email to see the list but when I try to open the actual piece of mail, it just doesnt open there is an address in the address bar and a blank screen. I noticed something that looks like a lock and it has a line thru it. Not sure if that is part of the problem. I an not extremely tech savvy and maybe thats part of the problem.

I can get into my email to see the list but when I try to open the actual piece of mail, it just doesnt open there is an address in the address bar and a blank screen. I noticed something that looks like a lock and it has a line thru it. Not sure if that is part of the problem. I an not extremely tech savvy and maybe thats part of the problem.
Attached screenshots

All Replies (1)

Paul
Paul
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  • Top 10 Contributor
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Hi

That icon indicates that the connection to the website is not secure. You may wish to check to make sure that that is the correct link that you should be opening.