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Firefox cannot access the internet using mobile data

  • 3 replies
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  • Last reply by Paul

PTArtist
PTArtist
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Since. my Pixel 3 phone updated to Android 12, Firefox will not load web pages using mobile data. All is fine with a WiFi connection. Other apps are fine without WiFi, but Firefox will not display any of the many sites tried.

No problems prior to the upgrade.

Since. my Pixel 3 phone updated to Android 12, Firefox will not load web pages using mobile data. All is fine with a WiFi connection. Other apps are fine without WiFi, but Firefox will not display any of the many sites tried. No problems prior to the upgrade.

All Replies (3)

Paul
Paul
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Hi

Do you have any security or antivirus apps on your device?

What level of enhanced tracking protection do you have set?

Do you have any add-ons installed?

PTArtist
PTArtist Question owner
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I uninstalled the Firefox app from my phone, and started over. And I turned off tracking protection.

I thought that solved my problem, but NO... NOT SOLVED!

Now Firefox does start load web pages, but slowly and not always completely, after I reinstalled and synced with my desktop device. I am getting "connection timed out" messages for some sites.

I don't know what the problem is, as I don't think anyone else is experiencing a problem with AT&T via Consumer Cellular in my area. My husband is using a different browser app on his phone, so I will check how that is performing.

I do not have any security or antivirus apps, or add-ons, and now enhanced tracking is off.

Performance is terrible, and I don't know what to try.

Modified by PTArtist

Paul
Paul
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Where are you installing Firefox for Android from?

Which version number do you have installed?

Do you have an example of a page that is not opening?