This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot download and install Firefox in Android Galaxy J3 Android 9 (3.18.91)

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Paul

more options

Hi

I'm currently running an old Android phone, version 9 Kernel 3.18.91 - 19511234 Last update security from 1 april 2021

I'm trying to install Firefox on this device and Android tell me everytime

"No se ha podido descargar Firefox" - "Could not download Firefox" "Try again" bla bla

I've removed PlayStore cache, no luck.

Is in any way this hardware unable to install Firefox for some reason?

There is any way to fix this?

Thanks

Hi I'm currently running an old Android phone, version 9 Kernel 3.18.91 - 19511234 Last update security from 1 april 2021 I'm trying to install Firefox on this device and Android tell me everytime "No se ha podido descargar Firefox" - "Could not download Firefox" "Try again" bla bla I've removed PlayStore cache, no luck. Is in any way this hardware unable to install Firefox for some reason? There is any way to fix this? Thanks

All Replies (1)

more options

Hi

That device should support Firefox for Android.

How much free space do you have in the device (not including any SD card)?