This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Access to clipboard denied

  • 11 replies
  • 1 has this problem
  • 23 views
  • Last reply by FredMcD

more options

I keep getting the message 'Access to clipboard denied - please update your browser Preferences'. (Firefox in Windows and Mac).

But Firefox Preferences shows NOTHING about the clipboard.

This seems to be the default in the latest Firefox – before I updated it there was an annoying popup that asked me to select Block/Allow access to clipboard *and I always clicked Allow*. Now it is blocked and I cannot turn off the block.

This has made Firefox unusable.

I keep getting the message 'Access to clipboard denied - please update your browser Preferences'. (Firefox in Windows and Mac). But Firefox Preferences shows NOTHING about the clipboard. This seems to be the default in the latest Firefox – before I updated it there was an annoying popup that asked me to select Block/Allow access to clipboard *and I always clicked Allow*. Now it is blocked and I cannot turn off the block. This has made Firefox unusable.
Attached screenshots

All Replies (11)

more options

Use keyboard shortcuts in case the buttons on the webpage or other methods aren't working.

  • Copy: Ctrl+C or Ctrl+Insert (Mac: Command+C)
  • Paste: Ctrl+V or Shift+Insert (Mac: Command+V)
  • Cut: Ctrl+X or Shift+Delete (Mac: Command+X)
more options

It doesn't matter what _controls_ I use to C&P; when I Paste, I still get the message 'Access to clipboard denied - please update your browser Preferences'. Which indicates there is a browser setting that is denying access to the clipboard. So what I need to know is how to change that in Firefox Settings.

more options

Does it happen also on this website?

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

more options

Is this about a rich text editor that allow HTML formatted content ?

more options

>Is the problem still there? Yes. And persists after clear cache, restart, uninstall/reinstall Firefox...

>Is this about a rich text editor that allow HTML formatted content ? Yes, maybe.

more options

You can check this pref on the about:config page and make sure it is default (true).

  • about:config => dom.event.clipboardevents.enabled = true

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

Modified by cor-el

more options

Yes, 'dom.event.clipboardevents.enabled' is set to 'true'.

more options

Firefox doesn't allow access to the clipboard via JavaScript for security reasons.

You should normally be able to use the "Command + V" keyboard shortcut. Doesn't that work for you ?

more options

>Firefox doesn't allow access to the clipboard via JavaScript for security reasons. Right, that's probably the reason then.

No, cmd+ v doesn't work.

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

Starting Any Computer In Safe Mode (web link) Free Online Encyclopedia

https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/ +++++++++++++++++++++++++++++++++++++++++++++++ If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.