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why is my windows 10 incompatible with fire fox

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  • Last reply by James

shezeus1
shezeus1
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ran trouble shooting on fire fox and it says it's not compatible because i use windows 10, when it only uses windows 8 and windows vista!

ran trouble shooting on fire fox and it says it's not compatible because i use windows 10, when it only uses windows 8 and windows vista!

Chosen solution

shezeus1 said
ran trouble shooting on fire fox and it says it's not compatible because i use windows 10, when it only uses windows 8 and windows vista!

The desktop Firefox web browser has not supported the old EOL Windows Vista since 52.9.0 as Windows 7 or later has been the requirement since.

from https://www.mozilla.org/firefox/99.0/system-requirements/ Windows Operating Systems (32-bit and 64-bit) Windows 7 Windows 8 Windows 10 Windows 11


Windows 8 mention includes 8.1.

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All Replies (4)

shezeus1
shezeus1 Question owner
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On my desk top

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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You just can't trust that Windows compatibility reporter.

Is there a particular problem you were trying solve with your Firefox?

FredMcD
FredMcD
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Shut down Firefox. Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Right click on Firefox.exe and select Properties. Now select Compatibility. Turn Off Run This Program In Compatibility Mode, and Run This Program As An Administrator.

Do the same for any Firefox shortcuts you have. Now restart Firefox.

James
James
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Chosen Solution

shezeus1 said
ran trouble shooting on fire fox and it says it's not compatible because i use windows 10, when it only uses windows 8 and windows vista!

The desktop Firefox web browser has not supported the old EOL Windows Vista since 52.9.0 as Windows 7 or later has been the requirement since.

from https://www.mozilla.org/firefox/99.0/system-requirements/ Windows Operating Systems (32-bit and 64-bit) Windows 7 Windows 8 Windows 10 Windows 11


Windows 8 mention includes 8.1.