Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Periodically Thunderbird pops a nag box that it can't update but it's already up to date.

  • 21 replies
  • 4 have this problem
  • 1 view
  • Last reply by stinkfoot

more options

"Thunderbird can't update to the latest version

Download a fresh copy of Thunderbird and we'll help you to install it"

How can I be rid of this annoyance? The "latest copy" to download is what I'm already running! This began with my update to version 91.10.0 from the previous version.

"Thunderbird can't update to the latest version Download a fresh copy of Thunderbird and we'll help you to install it" How can I be rid of this annoyance? The "latest copy" to download is what I'm already running! This began with my update to version 91.10.0 from the previous version.

Chosen solution

re :Antivirus is Avast free - I have not installed its firewall option.

Info at link below: Although it is generally not recommended, you may want to exclude certain files, folders, or websites from being scanned by Avast Antivirus. Add an exception Setting a global exception will exclude individual files, folders, or websites from all scans and shields.

Add as exception: 'aus.thunderbird.net' and also 'www.thunderbird.net' use info at link:

Whilst this might not be an immediate fix on the machine running current version as you'll have to wait for update. When the next update comes through see if this gets added to the history.

However, if you have Avast on the other computer which is still on version 91.3.2, see if adding the exception gets it to work and update.

Read this answer in context 👍 2

All Replies (1)

more options

Toad-Hall said

re :Antivirus is Avast free - I have not installed its firewall option. Info at link below: Although it is generally not recommended, you may want to exclude certain files, folders, or websites from being scanned by Avast Antivirus. Add an exception Setting a global exception will exclude individual files, folders, or websites from all scans and shields. Add as exception: 'aus.thunderbird.net' and also 'www.thunderbird.net' use info at link: Whilst this might not be an immediate fix on the machine running current version as you'll have to wait for update. When the next update comes through see if this gets added to the history. However, if you have Avast on the other computer which is still on version 91.3.2, see if adding the exception gets it to work and update.

This seems to have done the trick. No more popup nag since I added the two exceptions. Thanks to everyone who chimed in.

  1. 1
  2. 2