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My TB account password in "saved Passwords" is the same as my gmail password but TB signing in fails every time

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by david

NormanG
NormanG
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My Thunderbird account passwords in "saved Passwords" are the same as my gmail passwords but Thunderbird startup fails every time with the following message

"Sending of password for user account.name@googlemail.com did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted."

I have tried deleting the passwords and re-entering them and I have also tried deleting the entries in the saved password file but nothing seems to help. I have also tried deleting the logins.json, key4.db and cert9.db files.

I have lots of emails and subdirectories and don't want to do anything that might risk those.

HELP please!

Brgds.

N.

My Thunderbird account passwords in "saved Passwords" are the same as my gmail passwords but Thunderbird startup fails every time with the following message "Sending of password for user account.name@googlemail.com did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted." I have tried deleting the passwords and re-entering them and I have also tried deleting the entries in the saved password file but nothing seems to help. I have also tried deleting the logins.json, key4.db and cert9.db files. I have lots of emails and subdirectories and don't want to do anything that might risk those. HELP please! Brgds. N.

Chosen solution

The issue is that Google requires a unique password for third-party applications, such as Thunderbird. you can get that by - changing your security authorization to Oauth2 (do this for the server settings and also for the Outgoing (SMTP) server - removing the password entries for the account (remove the entire entries) - checking to ensure that TB is set to accept cookies Google will then step you through the authentication process for your PC.

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All Replies (3)

david
david
  • Top 10 Contributor
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Chosen Solution

The issue is that Google requires a unique password for third-party applications, such as Thunderbird. you can get that by - changing your security authorization to Oauth2 (do this for the server settings and also for the Outgoing (SMTP) server - removing the password entries for the account (remove the entire entries) - checking to ensure that TB is set to accept cookies Google will then step you through the authentication process for your PC.

NormanG
NormanG Question owner
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Hi David. Many thanks for your help, it seems to have done the trick. Brgds. N.

david
david
  • Top 10 Contributor
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Glad to help.. :)