This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Recover one user from a corrupted profile

solamj
solamj
more options

Hi,

My Firefox profile is corrupted and I can't recover neither users nor passwords. I have been able to recover all but one profile and I can't log in. Is there any way to fix it?

Greetings and thanks for your time,

Hi, My Firefox profile is corrupted and I can't recover neither users nor passwords. I have been able to recover all but one profile and I can't log in. Is there any way to fix it? Greetings and thanks for your time,

All Replies (1)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
more options

Hola, este el foro de ayuda en español, que has probado para recuperar las contraseñas? Los métodos son copiando los archivos de un perfil antiguo a un perfil nuevo, si esto no funciona es porque los archivos estan corruptos, otra forma es que tengas la cuenta de sync en más de un Firefox desktop por lo tanto las contraseñas están sincronizadas en el segundo Firefox. Saludos