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Sent mail not saving and Sent folder disappearing

  • 3 replies
  • 8 have this problem
  • 32 views
  • Last reply by david

Jamie44
Jamie44
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Only one of my email accounts, an IMAP outlook.office account is having problems saving sent email to the Sent folder which also keeps disappearing. When I subscribe to the "Sent" folder it appears briefly upon restarting, but then disappears after about a second. When I try to send an email the Sent folder will reappear (and then it re-downloads older sent emails from the server), but the current sent email is not saved to the folder (it hangs at 100%) and eventually the sent folder disappears from the list again. The sent email is on the server in the sent folder (or sent items folder), however. MacOS 11.7 (Big Sur) Thunderbird Version 102.4.2 Thanks

Only one of my email accounts, an IMAP outlook.office account is having problems saving sent email to the Sent folder which also keeps disappearing. When I subscribe to the "Sent" folder it appears briefly upon restarting, but then disappears after about a second. When I try to send an email the Sent folder will reappear (and then it re-downloads older sent emails from the server), but the current sent email is not saved to the folder (it hangs at 100%) and eventually the sent folder disappears from the list again. The sent email is on the server in the sent folder (or sent items folder), however. MacOS 11.7 (Big Sur) Thunderbird Version 102.4.2 Thanks

All Replies (3)

david
david
  • Top 10 Contributor
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Just a comment: my experience with outlook accounts is that a copy is automatically saved in Sent folder. In my outlook dot com account, I have the 'save' setting turned off, yet sent messages still go to Sent folder.

mycraigsl
mycraigsl
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This is Thunderbird....not Outlook

david
david
  • Top 10 Contributor
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Your point being? My comment applied to Outlook accounts in Thunderbird.