This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Scroll wheel on mouse stopped working. Only way to scroll is to press Ctrl+Shift and then use scroll wheel.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Zuri

Zuri
Zuri
more options

Hi there. My scroll wheel on my mouse stopped working. Only way to scroll is to press Ctrl+Shift and then use scroll wheel, which makes it work fine. But i would prefer to not have to press down Ctrl+Shift to scroll. This problem is only happening on Firefox and no other browser or program on my computer. Do you know any solutions?

Hi there. My scroll wheel on my mouse stopped working. Only way to scroll is to press Ctrl+Shift and then use scroll wheel, which makes it work fine. But i would prefer to not have to press down Ctrl+Shift to scroll. This problem is only happening on Firefox and no other browser or program on my computer. Do you know any solutions?

Chosen solution

Found out the fix. It was an issue with the program X-Mouse Button Control. Updating fixed issue.

Read this answer in context 👍 2

All Replies (1)

Zuri
Zuri Question owner
more options

Chosen Solution

Found out the fix. It was an issue with the program X-Mouse Button Control. Updating fixed issue.