Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost all my address books, tried importing them from a backup, didn't work. Using Tbird 102.8 and Win 10 laptop....

more options

I lost all my address books; I tried importing them from several different backups made with Import-Export tools NG with no luck. How do I recover my address book? Using Tbird 102.8.0 in a Win 10 laptop....how do I recover my address books?

I lost all my address books; I tried importing them from several different backups made with Import-Export tools NG with no luck. How do I recover my address book? Using Tbird 102.8.0 in a Win 10 laptop....how do I recover my address books?

All Replies (2)

more options

Thunderbird has it's own import. Open the address book tab, pick import

more options

Thank you for the reply, Wayne....I used the Tbird import, I guess I wasn't very clear....the backups were created by Import-Export NG, but I used the Tbird Import tool to try to restore them. sorry for the confusion....