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Delayed and/or missing email

  • 1 reply
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  • Last reply by ccdman11

ccdman11
ccdman11
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I have had several bouts of delayed or missing email. Below I document one of the most extreme delays, 18 days to get an email (don't tell USPS, they will get ideas).

My question is: How can I stop this?

thanks for your help

First a screen shot of part of my inbox on June 5...so I cant see have to paste an image, sigh.

--Imagine and image of inbox here showing two emails sent on May 17 received on June5th---

Second the the first part of the details of the two emails I received today, June 5th, sent on May17.

first email from Sherman Williams:

From - Mon Jun 5 11:24:16 2023 X-Account-Key: account5 X-UIDL: 342077 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from CO6PR14MB4435.namprd14.prod.outlook.com (2603:10b6:5:352::12) 

by IA0PR14MB6234.namprd14.prod.outlook.com with HTTPS; Wed, 17 May 2023
15:10:31 +0000

Received: from GV3P280CA0078.SWEP280.PROD.OUTLOOK.COM (2603:10a6:150:a::26) by 

CO6PR14MB4435.namprd14.prod.outlook.com (2603:10b6:5:352::12) with Microsoft
SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.6411.17; Wed, 17 May 2023 15:10:29 +0000

Received: from HE1EUR04FT025.eop-eur04.prod.protection.outlook.com 

(2603:10a6:150:a:cafe::8f) by GV3P280CA0078.outlook.office365.com
(2603:10a6:150:a::26) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6411.18 via Frontend
Transport; Wed, 17 May 2023 15:10:27 +0000

Authentication-Results: spf=pass (sender IP is 135.84.218.45) 

smtp.mailfrom=em.sherwin-williams.com; dkim=pass (signature was verified)
header.d=em.sherwin-williams.com;dmarc=pass action=none
header.from=em.sherwin-williams.com;compauth=pass reason=100

Received-SPF: Pass (protection.outlook.com: domain of em.sherwin-williams.com 

designates 135.84.218.45 as permitted sender)

Second email, from Thermo works:

From - Mon Jun 5 11:24:15 2023 X-Account-Key: account5 X-UIDL: 342074 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from SA3PR14MB7122.namprd14.prod.outlook.com (2603:10b6:806:2f2::6) 

by IA0PR14MB6234.namprd14.prod.outlook.com with HTTPS; Wed, 17 May 2023
15:06:14 +0000

Received: from BN8PR15CA0002.namprd15.prod.outlook.com (2603:10b6:408:c0::15) 

by SA3PR14MB7122.namprd14.prod.outlook.com (2603:10b6:806:2f2::6) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6387.27; Wed, 17 May
2023 15:06:12 +0000

Received: from BN8NAM04FT011.eop-NAM04.prod.protection.outlook.com 

(2603:10b6:408:c0:cafe::99) by BN8PR15CA0002.outlook.office365.com
(2603:10b6:408:c0::15) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6411.18 via Frontend
Transport; Wed, 17 May 2023 15:06:12 +0000

Authentication-Results: spf=pass (sender IP is 142.0.86.102) 

smtp.mailfrom=bounce.thermoworks.com; dkim=pass (signature was verified)
header.d=thermoworks.com;dmarc=bestguesspass action=none
header.from=thermoworks.com;compauth=pass reason=109

Received-SPF: Pass (protection.outlook.com: domain of bounce.thermoworks.com

...again thanks for you help

I have had several bouts of delayed or missing email. Below I document one of the most extreme delays, 18 days to get an email (don't tell USPS, they will get ideas). My question is: How can I stop this? thanks for your help First a screen shot of part of my inbox on June 5...so I cant see have to paste an image, sigh. --Imagine and image of inbox here showing two emails sent on May 17 received on June5th--- Second the the first part of the details of the two emails I received today, June 5th, sent on May17. first email from Sherman Williams: From - Mon Jun 5 11:24:16 2023 X-Account-Key: account5 X-UIDL: 342077 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from CO6PR14MB4435.namprd14.prod.outlook.com (2603:10b6:5:352::12) by IA0PR14MB6234.namprd14.prod.outlook.com with HTTPS; Wed, 17 May 2023 15:10:31 +0000 Received: from GV3P280CA0078.SWEP280.PROD.OUTLOOK.COM (2603:10a6:150:a::26) by CO6PR14MB4435.namprd14.prod.outlook.com (2603:10b6:5:352::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6411.17; Wed, 17 May 2023 15:10:29 +0000 Received: from HE1EUR04FT025.eop-eur04.prod.protection.outlook.com (2603:10a6:150:a:cafe::8f) by GV3P280CA0078.outlook.office365.com (2603:10a6:150:a::26) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6411.18 via Frontend Transport; Wed, 17 May 2023 15:10:27 +0000 Authentication-Results: spf=pass (sender IP is 135.84.218.45) smtp.mailfrom=em.sherwin-williams.com; dkim=pass (signature was verified) header.d=em.sherwin-williams.com;dmarc=pass action=none header.from=em.sherwin-williams.com;compauth=pass reason=100 Received-SPF: Pass (protection.outlook.com: domain of em.sherwin-williams.com designates 135.84.218.45 as permitted sender) Second email, from Thermo works: From - Mon Jun 5 11:24:15 2023 X-Account-Key: account5 X-UIDL: 342074 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from SA3PR14MB7122.namprd14.prod.outlook.com (2603:10b6:806:2f2::6) by IA0PR14MB6234.namprd14.prod.outlook.com with HTTPS; Wed, 17 May 2023 15:06:14 +0000 Received: from BN8PR15CA0002.namprd15.prod.outlook.com (2603:10b6:408:c0::15) by SA3PR14MB7122.namprd14.prod.outlook.com (2603:10b6:806:2f2::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6387.27; Wed, 17 May 2023 15:06:12 +0000 Received: from BN8NAM04FT011.eop-NAM04.prod.protection.outlook.com (2603:10b6:408:c0:cafe::99) by BN8PR15CA0002.outlook.office365.com (2603:10b6:408:c0::15) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6411.18 via Frontend Transport; Wed, 17 May 2023 15:06:12 +0000 Authentication-Results: spf=pass (sender IP is 142.0.86.102) smtp.mailfrom=bounce.thermoworks.com; dkim=pass (signature was verified) header.d=thermoworks.com;dmarc=bestguesspass action=none header.from=thermoworks.com;compauth=pass reason=109 Received-SPF: Pass (protection.outlook.com: domain of bounce.thermoworks.com ...again thanks for you help

All Replies (1)

ccdman11
ccdman11 Question owner
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Just saw how to include and image so here is the inbox. Don't think it adds much to the source listings for the emails in question but just in case.