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new computer has old tb files- how do I get them to run

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  • Last reply by david

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my old pc has died, I had copied all files from it to a new pc. I want my old profile to run but I cannot get that to happen. That old profile has many folders and a large address book that I need. How can I recover them? I know that they are someplace on the new pc

my old pc has died, I had copied all files from it to a new pc. I want my old profile to run but I cannot get that to happen. That old profile has many folders and a large address book that I need. How can I recover them? I know that they are someplace on the new pc

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Did you use the tools>import>import from another installation feature? That would be my first suggestion.

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I paid (Geek Squad ) to copy old pc to new one. There is a scandisk with Thunderbird on it. I have no idea how they copied old hd to new one but am told all from old is on new. I needed to get email so I set up Tb on new but it lacks the old data which I need.

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Locate the Thunderbird folder. You should see a 'profiles' folder in it and a profiles.ini file in it. If you do, then do this: - exit thunderbird - copy the thunderbird folder to c:\users\<yourid>\appdata\roaming\thunderbird - you will be prompted for overwrites and that is to be expected. Allow that. - restart thunderbird