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not seeing one inbox after 115 upgrade

  • 2 replies
  • 0 have this problem
  • 9 views
  • Last reply by dmallary3

dmallary3
dmallary3
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I innocently clicked on upgrade last night, and much doesn't seen quite right. Windows 10, was on 102, 10 or so email accounts, all but one POP Most data is available, although not the way I had it set up- but Inbox for one account is not showing it's many old emails. Seems to be connected to a brand new inbox. Inbox data seems to be in profile, but folder in current version not seeing it. ???????? That's the most important. Beyond that - Unified inboxes includes some accounts but not others, Unified sent shows a different set of accounts, etc., View all is unwieldy, addon to reorganize order is disabled, apparently can't get messages for one account at a time, and I'm sure there's more. Sure wish I hadn't upgraded. but I would like to get at my old inbox emails for that one account. Beyond that, can I uninstall and reinstall older version?

I innocently clicked on upgrade last night, and much doesn't seen quite right. Windows 10, was on 102, 10 or so email accounts, all but one POP Most data is available, although not the way I had it set up- but Inbox for one account is not showing it's many old emails. Seems to be connected to a brand new inbox. Inbox data seems to be in profile, but folder in current version not seeing it. ???????? That's the most important. Beyond that - Unified inboxes includes some accounts but not others, Unified sent shows a different set of accounts, etc., View all is unwieldy, addon to reorganize order is disabled, apparently can't get messages for one account at a time, and I'm sure there's more. Sure wish I hadn't upgraded. but I would like to get at my old inbox emails for that one account. Beyond that, can I uninstall and reinstall older version?

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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dmallary, Several fixes have been published for Unified folders in the past several months. Are you still having problems?

dmallary3
dmallary3 Question owner
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I have managed to figure out/straighten out everything except - I have never figured out how to retrieve the many emails in my primary/oldest email address inbox. Now, three months later, I'd have the additional issue of how to combine that old inbox with the last three months of emails that have come into that address since the upgrade. So I have come to terms with the current version - I'm on 115.3.1 - but I'd still like to retrieve the old emails. Can you refer to to an answer that might be helpful? Thanks.