This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot select Local Folders after update to 115

  • 2 replies
  • 0 have this problem
  • 28 views
  • Last reply by Doug Brown

more options

After an automatic upgrade to Version 115, I cannot select any Local Folders. The "Switch To Folder" box is present on the menu bar. With the "Inbox" icon showing and then selecting the the down arrow, all my Local Folders are shown. Selecting any one of them results in the list going away and with no action (ie the folder is not shown). I have reset toolbars and controls in the troubleshooting < Troubleshoot Mode buttons with no effect after then adding back the "Switch to Folder" icon. My Local Folders are located here: C:\Users\Doug\AppData\Roaming\Thunderbird\Profiles\65psm7ws.default\Mail\Local Folders. That location has my Local Folders and the contents of those files seem to have the data I'm looking for. If I click on one, the appropriate email is shown.

What to do??

Thanks for any help.

Doug

After an automatic upgrade to Version 115, I cannot select any Local Folders. The "Switch To Folder" box is present on the menu bar. With the "Inbox" icon showing and then selecting the the down arrow, all my Local Folders are shown. Selecting any one of them results in the list going away and with no action (ie the folder is not shown). I have reset toolbars and controls in the troubleshooting < Troubleshoot Mode buttons with no effect after then adding back the "Switch to Folder" icon. My Local Folders are located here: C:\Users\Doug\AppData\Roaming\Thunderbird\Profiles\65psm7ws.default\Mail\Local Folders. That location has my Local Folders and the contents of those files seem to have the data I'm looking for. If I click on one, the appropriate email is shown. What to do?? Thanks for any help. Doug

All Replies (2)

more options

So I'm able to see the Local Folders now by dragging the left side of the window to the right. But the icon in the menu bar that shows which folder I'm in still doesn't do anything. When I select a folder on the left side, the icon changes to show I'm in that folder, but using the drop down menu within that menu does nothing when I try to select another folder (although it does show the folders).

more options

The drop down menu still doesn't work. Opening the folder panel on the left and then closing it is a pain.

Any thoughts?