No audio on some videos
Videos from vidplay/mycloud/mp4upload on various video streaming sites do not have audio. Videos have working audio on other browsers. Only filemoon server seems to be working so far. Issue persists with troubleshooting mode
Using Win10, firefox nightly 120.0a1, has persisted for a few updates.
All Replies (11)
Install the Media Feature Pack if applicable.
Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.
zeroknight said
Install the Media Feature Pack if applicable. Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.
I tried creating a new firefox profile and the issue persists, same with developer edition. Media feature pack not found under optional features, closest is windows media player which is already installed.
Modified by guwesley
Try updating your audio drivers from the manufacturer's site.
zeroknight said
Try updating your audio drivers from the manufacturer's site.
All drivers are up to date and issue persists on different audio devices.
You can test older Firefox versions with mozregression to see if this is a recent breakage and identify when it first appeared.
Still unsolved, does anyone know what could be the cause?
How about providing links so that we can try to replicate the issue. What are you seeing in the settings for Firefox sound?
No issues for me with Nightly. see screenshot
jonzn4SUSE said
No issues for me with Nightly. see screenshot
Hi, as mentioned only for vidplay/mycloud/mp4upload that i noticed, youtube working fine for me as well. not sure if the link would be allowed, but fmovies is one of the affected sites.
Can we get links to try an replicate the issue?
Did you check the Web Console for possible media related messages ?