This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Remove authentication required pop-up

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by TyDraniu

madeleine.allaire
madeleine.allaire
more options

When I open Firefox it has an "authentication required" window pop up, with my old school email. I no longer have access to this account, and need to remove this authentication setting. Thank you for any help.

When I open Firefox it has an "authentication required" window pop up, with my old school email. I no longer have access to this account, and need to remove this authentication setting. Thank you for any help.

All Replies (1)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Is it from proxy? Try to go to Settings -> Network -> Proxy -> and switch to No proxy.