This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sending Message Failed: Emails cannot be sent or received today when no changes have been made to account settings

  • 1 reply
  • 1 has this problem
  • 23 views
  • Last reply by david

more options

I have checked the account setting and the in-going and outgoing settings are as before, we have internet access as well. When trying to send an email, Thunderbird cannot save to sent folder and cannot send an email either. No emails have arrived either. I have attached picture of the errors.

I have checked the account setting and the in-going and outgoing settings are as before, we have internet access as well. When trying to send an email, Thunderbird cannot save to sent folder and cannot send an email either. No emails have arrived either. I have attached picture of the errors.
Attached screenshots

All Replies (1)

more options

There is the possibility that the error message is telling the true situation. That is, it's possible that the named server is down.